
Raghav Arora
Co-Founder
Raghav Arora is a tech entrepreneur and software product leader. As co-founder of AuthenCIO, he’s passionate about simplifying software buying and building impactful, scalable solutions for businesses, drawing on deep expertise in product, strategy, and team leadership.
Articles by Raghav Arora
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7 CRM Data Pitfalls Hurting Your Sales — and How to Fix Them
Boost sales with clean CRM data. Discover 7 common data pitfalls and actionable fixes to improve accuracy, efficiency, and close more deals effortlessly.

CRM Requirements Checklist: Features, Scoring, & Templates
A step-by-step CRM platform selection guide: compare features, score vendors, avoid common pitfalls, and choose the best solution for your business needs.

Keap CRM Review: Automation, Features, Pricing, Alternatives
Keap CRM review for coaches, agencies, and solopreneurs, covering automation, sales pipelines, email marketing, pricing, pros/cons, and top alternatives to scale client-based businesses.

Standardize HR Service Delivery Across Locations.
Standardize HR across locations with the right HR tech stack to improve compliance, efficiency, and employee experience for multi-location, scaling organizations using AuthenCIO’s vendor comparison platform.

Risk-Aligned HR Policy Framework for Modern HR Teams
Build risk-aligned HR policies with modern HRIS and payroll tools to reduce compliance, legal, and operational risk while improving governance, employee experience, and audit readiness.

HR KPI Benchmarking Guide for Data‑Driven HR
HR KPI benchmarking guide for strategic, data-driven HR. Learn key HR metrics, internal vs external benchmarks, and top HR software tools for better workforce decisions.

Change Management in HR for HR Ops Leaders: Practical Guide
Change management in HR: a practical guide for HR Ops leaders to plan, implement, and drive adoption of HR tech and process changes with proven frameworks and KPIs.

Neutral Workplace Investigations: HR Best Practices
Neutral workplace investigations guide for HR teams, covering unbiased processes, legal defensibility, anti-retaliation safeguards, and how HR software and tools standardize fair, compliant investigations.

Zoho People Review: Features, Pricing, Pros & Cons
An in-depth Zoho People review covering features, pricing, pros, cons, and comparisons to help SMB HR teams choose the right HRIS

ActiveCampaign CRM Guide 2026: Features, Pricing & More
Discover whether ActiveCampaign CRM is right for your business with this 2026 guide to pricing, features, automation, use cases, pros, cons, and top alternatives.
HR Data Tracking Guide: Key Metrics & Best HRIS Platforms
HR data tracking guide: Learn essential fields, best practices, scalable frameworks, and top HRIS platforms to optimize compliance, reporting, and people analytics from day one.

Oracle CRM 2026: Features, Pricing & Enterprise Alternatives
Enterprise-focused Oracle CRM 2026 review covering Oracle CX Cloud features, pricing, integrations, pros, cons, and how it compares to Salesforce, SAP, and Microsoft Dynamics 365.

Centripe CRM Review: Features, Pricing & Alternatives
Centripe CRM is a simple, scalable SMB CRM unifying sales, marketing, and support with automation, analytics, and light project management to streamline customer growth and retention.

Change Management in CRM Projects: Guide for Success
CRM success depends on change management: engage stakeholders, train users, manage resistance, and measure adoption for maximum ROI and lasting business impact.

HR Communications Employees Actually Read | How-to Guide
Create effective HR communications employees actually read with strategies, examples, and HR software tips to boost engagement, productivity, and retention across modern workplaces.

Capsule CRM Review 2026: Features, Pricing & Alternatives
Capsule CRM is a simple, SMB‑friendly CRM for contact management, sales pipelines, tasks, and integrations, offering affordable 2026 pricing versus complex enterprise CRMs like Salesforce.

Zoho CRM Guide 2026: Features, Pricing & Alternatives
Zoho CRM 2026 guide covering features, pricing, pros, cons, and top alternatives to help SMBs choose the right CRM for growth.

How to Build a CRM KPI Dashboard: Practical Guide for Users
Learn to build KPI-driven CRM dashboards for actionable insights, improved business decisions, and growth with this practical, vendor-neutral guide for CRM users.

Common CRM Use Cases: How Businesses Drive Growth
Discover how businesses use CRM systems to boost sales, enhance customer relationships, automate workflows, and drive sustainable growth with actionable, real-world use cases.

Build an HR Metrics Dashboard Leaders Trust: A How-To Guide
Create a leader-ready HR analytics dashboard that connects people metrics to business outcomes, improves decisions, and helps HR choose the right HRIS and BI tools.

BambooHR Review: Features, Pricing, Pros-Cons, Alternatives
AuthenCIO’s BambooHR review covers pricing, features, pros, cons, and best-fit SMB use cases to help HR teams choose the right HRIS platform.

Core HR Tech Stack Guide: Features, Tools & Best Practices
Discover how to build a modern Core HR tech stack—key HRIS features, vendor comparisons, compliance, and best practices for scalable HR management.

Atto Time Tracking Software Review: Features, Pricing & Pros
In-depth Atto time tracking software review covering features, pricing, pros, cons, and alternatives for operations managers managing mobile and field teams

Drive CRM Adoption: A How-To Guide for Team Success
Boost CRM adoption with proven strategies for training, workflow alignment, user engagement, and continuous improvement to drive ROI, streamline processes, and strengthen customer relationships.

Zendesk CRM Overview 2026: Features, Pricing, Competitors
Zendesk Sell review for 2026: features, pricing, pros, cons, and best-fit use cases versus HubSpot, Salesforce, Pipedrive, Zoho, and Freshworks for unified sales-support CRM.

Confetti Review: HR Leader’s Guide to Employee Engagement
Confetti boosts employee engagement for mid-to-large companies with curated team-building events, analytics, and seamless integration—enhancing culture and retention in hybrid workplaces.

Close CRM Review: Pricing, Features, Pros Cons & Competitors
Close CRM review for SMB outbound teams, covering power dialer, multichannel sales engagement, pricing, pros and cons, and best alternatives to boost pipeline efficiency.

CRM Feedback That Drives Real Change: A Practical Guide
Unlock CRM success: discover how continuous feedback, user engagement, and actionable insights drive adoption, data quality, and ROI in modern CRM implementations.

How to Choose the Best HR Software: A Vendor-Neutral Guide
Choose the right HR software with this vendor-neutral guide covering HRIS vs HRMS vs HCM, key selection criteria, pitfalls, and step-by-step evaluation.

How to Build a Clean HR Database for Modern Organizations
Learn how to build a clean, actionable HR database for modern organizations—covering planning, software selection, data hygiene, and actionable insights for HR teams.

How to Choose the Best CRM Vendor for Your Business
Learn how to choose the best CRM—set goals, compare vendors, calculate costs, and find a scalable system that fits your workflows and drives growth.

Paylocity HR Review: Features, Pricing & Alternatives
Paylocity review and buyer’s guide for mid-market HR and payroll: pricing, features, pros/cons, ideal use cases, and comparisons with ADP, UKG, Rippling, Gusto.